Privacy Policy

Your Data. Our Responsibility.

This Privacy Policy outlines how Miner Ocean LLC (“we,” “our,” or “Miner Ocean”) collects, uses, stores, and protects your personal information when you interact with our website, services, and platform tools.

1. Company Details

Firm Name: Miner Ocean LLC
Legal Form: Limited Liability Company
Identification Number: 405773104
Registered Address: Luarsab Andronikashvili Street N 13, Saburtalo District, Tbilisi, Georgia
Contact Email: [email protected]
Website: www.minerocean.com

2. Information We Collect

We may collect and process the following types of data:

Personal Identification (e.g., name, email, phone number)
Billing Information (e.g., wallet address, transaction records)
Technical Data (e.g., IP address, browser type, login activity)
Platform Usage (e.g., miner performance logs, dashboard activity)
Support Requests (e.g., ticket content and communications)

We do not collect or store any passwords related to cryptocurrency wallets.

3. How We Use Your Information

We use your data to:

Activate and manage your mining rental or hosting plan
Provide access to the Miner Ocean dashboard
Process payments and generate invoices
Send service alerts, updates, and confirmations
Respond to support inquiries
Improve our platform and optimize your mining experience
Comply with legal, tax, and regulatory obligations

4. Legal Basis for Processing

We process your data based on:

Your explicit consent
Fulfillment of a contract (e.g., your rental agreement)
Legal obligations applicable to Miner Ocean LLC
Legitimate interests in improving our services and ensuring platform security

5. Data Sharing

Your data is:

Never sold to third parties
Shared only with infrastructure partners, payment processors, or legal authorities when required
Stored securely within GDPR-compliant or equivalent environments

6. Data Retention

We retain user data for the duration of your active account and as long as necessary for legal and operational purposes.

You may request data deletion by emailing [email protected] (subject to contractual and legal retention requirements).

7. Data Security

We implement technical, physical, and administrative safeguards to protect your data, including:

Encrypted data transmission
Two-factor authentication
Role-based dashboard access
Physical security at all container and hosting sites

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your data
Correct or delete your information
Withdraw consent
File a complaint with a data protection authority

To exercise any of these rights, please contact us at [email protected].

9. Cookies & Analytics

Our site uses cookies to:

Track usage statistics
Enable session persistence for your dashboard
Improve website functionality and responsiveness

You may manage cookie preferences through your browser settings.

10. Policy Updates

This Privacy Policy may be updated periodically. All changes will be posted on www.minerocean.com. Continued use of the platform constitutes your acceptance of the updated policy.

Contact Us

For questions or privacy-related concerns:

Email: [email protected]
Address: Miner Ocean LLC, Luarsab Andronikashvili Street N 13, Saburtalo District, Tbilisi, Georgia