FAQs — Quick Answers to Your Mining Questions

Below are answers to the most frequently asked questions about Miner Ocean’s platform, services, and rental process. If you need more help, feel free to contact our support team directly.
01.What is Miner Ocean?
Miner Ocean is a container-based Bitcoin mining platform. We rent miners, container slots, or complete packages — all fully managed and ready to generate BTC directly to your wallet.
02.Do I need technical knowledge to use the platform?
No technical experience is required. Just choose a plan, register your payout wallet, and your mining will begin automatically — no setup or maintenance on your side.
03.Can I bring my own miner?
Yes. You can rent a slot only and send us your miner. We’ll host and manage it for you with full infrastructure support.
04.How quickly can I start mining?
Mining typically starts within 1–3 hours after rental confirmation and wallet registration.
05.What rental terms do you offer?
We offer monthly, quarterly, and annual rental plans. Longer commitments come with discounted rates.
06.What payment methods are accepted?
We accept Bitcoin (BTC), Tether (USDT), bank transfers, and credit/debit cards (where available).
07.Are prices fixed?
Yes. All pricing is transparent and all-inclusive — covering electricity, hosting, maintenance, and monitoring.
08.Can I upgrade later?
Yes. You can upgrade anytime by adding more slots or miners directly through your dashboard.
09.How do I monitor my miner?
Your Miner Ocean dashboard gives you real-time insights on hashrate, uptime, health, and payouts.
10.Do I need to configure anything?
No configuration is needed. We pre-install and optimize everything. You only provide your payout wallet address.
11.Is my miner secure?
Yes. All containers are secured with physical access control, monitoring, and 24/7 surveillance.
12.What if my miner fails?
If you're renting our hardware, we replace it at no cost. If it's your own miner, we’ll notify you and offer repair options.
13.How do I contact support?
You can email us at [email protected] or use the contact form on our website.
Reach Out to Our Team
Need more help? Contact our support team for a fast, personalized response.
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